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Ben Leader has literally spent his entire life around personal injury law, from the time his father, Jack G. Leader, became an attorney at Elrod Pope Accident & Injury Attorneys when Ben was 1 year old.
Growing up, what struck him most was how often his dad’s clients would approach the Leader family at restaurants and when they were on family outings to thank his dad for everything he had done for them.
For Ben, this drove him to approach the practice of law in a different way – not only did it inspire him to get involved in the business and intake side of law, but also to develop a focus on how lawyers and their work impact their clients and vice-versa.
Join Chris Mullins for this revealing conversation with Ben and see how this all came together as he grew his firm from booking 165 cases per year in 2014 to almost 600 per year by 2024 via taking a fresh look at conventional wisdom about sales, marketing, and intake.
Tune in now and get Ben Leader’s thoughts on:
- What inspired Ben to become a personal injury attorney, and what has led him to his focus on managing intake and marketing for the law firm
- Elrod Pope’s unique approach to client intake and how it helps their firm stand out from the competition
- Why “sales” is not a dirty word – and how it motivates intake to do great work throughout the client acquisition process
- The challenges of focusing on mental health for both intake staff and attorneys, and how his firm deals with threats and feelings of suicide from clients and prospects
- How so many law firms are still stuck in the 1980s as far as intake, and why it’s time to get with the times when it comes to follow-up and contact
- The role of artificial intelligence (AI) and how it’s a game changer when it comes to operations and intake
- And much, much more!
Invitation From Our Guest
If you are in the Rock Hill, NC or greater Charlotte, NC area, schedule a call with Ben Leader and the team of attorneys at Elrod Pope Accident & Injury Attorneys should you find yourself in need of legal assistance:
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About Our Guest
Ben Leader
Ben Leader, a Rock Hill native and second-generation attorney, attended Northwestern High School and graduated from Clemson University in 2010 with a Bachelor of Arts Degree in Political Science, and a Minor in Legal Studies.
In 2013, Ben received his Law Degree from Campbell University’s Norman Adrian Wiggins School of Law in Raleigh, North Carolina.
During his time in law school, Ben worked for the Honorable Chief Judge John C. Martin of the North Carolina Court of Appeals, and he also worked for a small plaintiff civil litigation firm.
Following law school, Ben served as Law Clerk to the late Honorable John C. Hayes III, of the Sixteenth Judicial Circuit of South Carolina.
Ben describes his clerkship with Judge Hayes as one of the best years of his life, and he is forever grateful for the mentorship and guidance he received from Judge Hayes.
Ben’s father, Jack Leader, has been an attorney with Elrod Pope since 1989.
While Elrod Pope has always been a big part of Ben’s life, he made the decision to follow in his father’s footsteps and officially joined Elrod Pope Accident & Injury Attorneys as an Associate Attorney in 2014.
Ben was later named a Partner in 2019.
Ben has always viewed his dad as his biggest role model and closest friend, and being able to practice law along his dad’s side for more than a decade has been an incredibly rewarding experience that he will always cherish.
Ben now focuses his practice on all types of Personal Injury cases.
He has successfully resolved more than 750 injury claims and collected millions of dollars on behalf of his clients.
While Ben prides himself on providing high quality service and results to his clients, he is most proud of the strong relationships that he builds with each and every client that he represents.
Ben is now one of the firm’s Managing Partners, overseeing the Intake and Marketing Departments.
Ben’s strategic insight on managing and growing a law firm has resulted in him being invited to be a guest speaker at national legal conferences, and also on various legal podcasts.
When not working in or on the law firm, Ben enjoys spending time with his wife, Lauren, and their two sons.
He also enjoys traveling, playing golf, and avidly supporting his beloved Clemson Tigers.
